Heat Pumps

Heat pump service.
Heat pump service.

Heat pumps are a great way to implement energy efficiency in your North Carolina home. They take the place of furnaces and air conditioners by providing both heat and cool air whenever needed.

Our heating, ventilation, and air conditioning (HVAC) experts possess high levels of experience and knowledge to install, replace, repair, and maintain your home’s heat pump. If you are considering a heat pump new installation or replacement, or if you are looking for repairs or maintenance, you will not find more qualified and reliable professionals than you will at Hawley Air here in Winston-Salem, NC, and its surrounding areas.

No matter what type of residential heat pump you are contemplating or have, our experts live up to our reputation.

How Are Heat Pump Systems Different?

Electric heat pumps offer an energy-efficient alternative to furnaces and air conditioners. They work differently than more traditional heating and cooling systems.

Heat pumps take heat from the outdoors and transfer it into your home when our North Carolina outdoor temperatures dip. Then during the warmer season, they move the heat from inside your home outdoors.

Because they transfer heat from one location to another instead of creating heat, heat pumps are very energy efficient, costing you much less in energy than conventional HVAC systems that burn fossil fuels to generate heat.

Heat Pump Benefits

Energy efficiency, which saves you money year-round, is just one of the multiple benefits a heat pump offers. If you don’t have a heat pump in your home, now may be the time. Our heat pump installation experts will take care of the service for you as well as give you the advice needed to reduce your energy consumption and lower your home’s energy bills.

Another benefit is the positive impact a heat pump can have on your home’s indoor air quality (IAQ). Since a heat pump is simply transferring heat instead of creating it with fossil fuels, it does not contribute to poor indoor air quality.

At Hawley Air, our home comfort specialists only work with the industry’s leading systems and materials, so you can rest assured your heat pump will keep you comfortable for years.

Heat Pump Installation and Replacement

If you are considering replacing your current heat pump or if you are thinking of converting from a traditional HVAC system to a heat pump, talk to one of our professionals. We recommend involving us from the beginning of your project, so we can help you save time and money with the best decisions.

Our heating and cooling experts have the experience and knowledge you are looking for in heat pump installations no matter what your project may be. We will give you a written proposal so you can read what we suggest and the work we propose to do.

We also offer financing if that can help you with your heat pump investment.

Heat Pump Repairs

If your current heat pump suddenly fails or it is not working as efficiently as it should, call our Hawley Air heat pump professionals. We only work with the highest-quality parts and materials. When we make a repair, it stays fixed. And we guarantee our work, so you never have to worry about our craftsmanship.

And if your heat pump breakdown is an emergency situation after we are closed, we have you covered. We know emergencies don’t only occur when we are open. We offer emergency service 24 hours a day, 7 days a week.

There could be a problem with your heat pump if you notice any of the following:

  • The system struggles to reach a temperature
  • Higher-than-usual utility bills
  • Uneven airflow
  • Odd noises
  • Drain issues

Heat Pump Maintenance

Keeping your heat pump professionally maintained throughout the year helps prevent unexpected failures and problems, as well as promotes the optimum efficiency of your system. It also goes a long way in extending your heat pump’s life span.

Ask us today about our Maintenance Plan program options and how they can best serve you. We offer different levels to meet everyone where they are in their homes and budget.

Call Hawley Air for All Your Heat Pump Needs

Contact our team of experts to discuss how a heat pump can help you achieve the comfort level you want in your Winston-Salem, NC, home. If you require repair or maintenance, our heating and cooling professionals can help you with that as well. Call Hawley Air at 336-231-1982 or request service online today.

Need Heat Pump Service?


“Cole came and did a regular maintenance. Call to keep our system running efficiently. Really appreciate Hawley Air. They have been keeping our systems at the house working well for over a year now.”
- Paul N.

“We had a heat pump emergency. Jacob and Wes arrived at our house around 5pm and they stayed past 8:30pm to ensure we had our heat back for a cold winter night. They were extremely friendly and worked tirelessly to work through all the possible solutions to get the unit working. I will recommend Hawley to anyone in need of a heating and air service. This was an EXCELLENT customer experience. From the service on site to the communication and follow up leading up to the appointment, everything was top notch. You worked around our schedule and made us feel important.”

- Garrett M.

“Jacob came today from Hawley Heat and Air to perform semi annual maintenance on both systems. He was very thorough. He explained everything completely and even took photos. We are very happy with the service we get from Hawley.”

- Tom F.

“Your team was great. They did exactly what they said they would do. They were on time, very efficient. Very respectful of my home. They were friendly and professional. Branden and Nick worked very hard on day 2. They were able to get the job done. Thank you very much.”

- Melania F.

“We have a maintenance agreement and the guys who came out are very professional and knowledgeable. Highly recommend this company to anyone who needs service”

- Robert A.

“Excellent, Far superior quality! From start to completion the process explained in total clarity. Thanks to Travis, Nick, Brayden, Malcolm, and Skylar, for your worry free Installation. My Mother is so grateful. This company is the real deal. Simply the best. May God bless you.Thank you.”

- Chester S.

“I have had maintenance done on my old unit for a few years now and Tyler always does a wonderful job. Recently had to have the whole system replaced and everyone from the salesman to Shaun and Skyler who installed the new system to Noah and Carmine that came back and did the vent duct cleaning and sanitizing have been nothing but great to work with. I HIGHLY recommend Hawley for all your heating and cooling needs! Thanks for the great service guys!”

- Mark N.