Testimonials Articles

Heat Pump Repair in Highpoint, NC, ST 27317

February 5, 2021

Today was our first encounter with Hawley Air and definitely will be using only them for HVAC service and installation. Our technicians, David and Jacob, were professional, knowledgeable, cordial, and mannerly. They treated us as their most valuable customer of the day. They were very thorough in their explanations, and answered all our question in…

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Awesome Customer Service!

January 13, 2021

We have used Hawley air for 2 years now. Very fair and thorough. I appreciate the way Jeff explains everything to me and breaks it down so I can understand the repair costs. Awesome customer service!

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Excellent and Professional Service

January 5, 2021

Bart helped me trouble shoot why my furnace was only blowing cool air. He was very knowledgeable and methodical about his diagnostics. He ultimately determined the thermostat was no longer communicating with the furnace. He replaced my thermostat and I was back in business. Bart provided excellent and professional service. -Stanley S.

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New Zoning System and Air Filter

December 15, 2020

We are very satisfied with our new zoning system and air filter and the comfort they provide us with in our home. All your employees acted in a professional manner. Thank you. – Adam E.

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Top-Notch Service

November 13, 2020

We love the equipment that was recently installed. I have been a customer of Hawley Air since 2015. They are top-notch, from the customer service folks to the service manager and all of the technicians. – Thomas R.

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Exceptional Experience

October 13, 2020

The entire experience was exceptional. From the office staff and installation crew, every facet of my job was excellent. I would recommend Hawley Air to anyone. – Amy G.

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Professional and Courteous Experience.

September 13, 2020

Was having issues with our old unit and referred to Hawley by a local Restoration company.  Bart was professional to speak with on the phone. He sent out Jeff Strickland within an hour and he diagnosed the issue. It’s unfortunate that we need a new unit (which I thought was the case) but Jeff took…

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Very friendly, knowledgeable, and efficient.

August 13, 2020

Hawley Air was great to deal with from start to finish. Very friendly, knowledgeable, and efficient. They offered great product and service for a very fair price. I had my heat pump replaced along with the ducts cleaned. I highly recommend them. -Al D.

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Thorough and Great Duct Cleaning!

July 15, 2020

The gentleman who did my duct cleaning did a thorough and great job! He should be rewarded for his performance and for being a perfect gentleman. -Brenda I.

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Very Quick and Very Professional

March 1, 2020

Our heat went out on a very cold day. Luckily you were able to send a repairman the same day. The repairman found the problem within minutes. Repairman had the part on his truck and had heat repaired very quickly. Repairman explained what was wrong. Very professional. – Jason K.

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Very Professional and Caring

February 22, 2020

The Hawley Air Service Associate, Jeffery arrived on time for our appointment. He thoroughly inspected and checked our heating system. He discovered one part that needed to be replaced, He gave us a clear report and summary of his inspection. He was a caring professional in every way, and we will welcome him to come…

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